Privacy Policy

Effective Date: August 7, 2025

Kojoforex values your trust and privacy. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following:

  • Name, email, contact information
  • Billing address and payment confirmation
  • Trading platform identifiers (e.g., Exness email for verification)
  • Behavioral data (page visits, clicks, preferences)
  • Communication logs (emails, Telegram, Instagram and WhatsApp messages, support inquiries)
  • Information received from third-party platforms you use to connect with us (e.g., Facebook, Google), such as your name, email address, and profile picture, in accordance with the permissions you grant
  • Cookies and similar tracking technologies as described in our Cookie Policy

2. Why We Collect It

  • To deliver products and services you've purchased
  • To verify trader status through Exness
  • To grant or restrict access to VIP services
  • To improve the content, navigation, and experience on the site
  • To send relevant promotions and updates

3. Data Storage and Protection

We store data using encrypted, secure servers. Third-party integrations (payment processors, CRM, verification systems) are vetted for security compliance.

4. Third-Party Sharing

We do not sell your data. Information is only shared with:

  • Verified platforms like Exness for user validation
  • Payment processors like Stripe, Flutterwave
  • In-house CRM tools for updates and support

5. Your Data Rights

You may request:

  • Data access
  • Data correction
  • Data deletion (unless required for legal or contractual purposes)
  • Opt-out of marketing emails at any time

6. Data Deletion

You may request the deletion of your personal data at any time. For step-by-step instructions on how to delete your data — including data collected through third-party platforms such as Facebook — please visit our Data Deletion Instructions page, or email us at kojo@kojoforex.comwith the subject line "Data Deletion Request".

7. Retention

We keep user data as long as your account is active or for business/legal needs. Once a deletion request is verified and processed, your data is permanently removed from our systems unless retention is required for legal or contractual purposes.

8. Contact

For data requests: kojo@kojoforex.com